Technical Lead – Python Integrations

Descripción

We are partnering with a fast-growing international tech company that’s revolutionizing customer service through AI and automation to hire a Technical Lead with strong experience in Python and complex integrations, who is eager to lead a development team while staying hands-on with technical design and coding.

Our client is a scale-up headquartered in Dublin, with a growing tech hub in Barcelona. They specialize in building real-time AI solutions for customer support teams, combining automation with human insight to improve service quality and operational efficiency.

This is a unique opportunity to join a product-driven team working on cutting-edge tools that empower customer care teams across Europe.

This role combines technical and team leadership, architecture design, and direct collaboration with international clients. It’s a high-impact project where you will have the opportunity to influence both the evolution of the product and the internal organization of the team.

Your responsibilities will include:

• Designing and implementing Python integrations with customer support platforms.
• Meeting with clients to define requirements, resolve issues, and support technical onboarding.
• Collaborating with internal teams (implementation, sales engineering) to ensure smooth project delivery.
• Defining and improving system architecture to ensure scalability.
• Leading agile ceremonies (sprint planning, daily stand-ups, retrospectives, etc.).
• Managing team workload, setting priorities, and removing blockers.
• Reviewing code and providing technical feedback.
• Actively contributing to development when needed.
• Ensuring the support team is adequately resourced.

Requisitos básicos

• 8+ years of software development experience.
• 5+ years of professional Python experience.
• At least 3 years in Tech Lead or Engineering Manager roles.
• Direct experience with clients and expectation management.
• Strong knowledge of system architecture.

 Nice-to-have:

• AWS experience (RDS, EC2, etc.).
• Strong database knowledge (preferably Postgres).
• Previous experience building integrations.

Requisitos deseados

• Cutting-edge project in AI applied to customer experience.
• Opportunity to contribute to an innovative product in rapid international growth.
• Competitive compensation package including bonus and stock options.
• Annual learning & development budget (€2,000).
• 23 vacation days + company-wide closure days.
• Health insurance, pension plan, and other benefits.
• International, dynamic environment with a strong team culture.
• Flexibility with a hybrid setup with 2 days/week in the office.